We recommend using a modern web browser such as Google Chrome or Microsoft Edge with their default settings.
WORDSWORTH AT ALA!
At the yearly gathering of booklovers held in Chicago’s McCormick Place convention center June 22 – 27, Wordsworth the Better World Bookmobile is...
Kenneth L. Arnold
Hello, I'm an eBook!
ATTENTION: This item is an eBook. It can be read on iOS, Android, MAC and PC's with a supported eReader. It is not a physical book. eBooks are available via download immediately after you've checked out.
Shipped from other seller
Bingo Used Books
Developed from seminars Kenneth Arnold has presented to the top training and quality groups in the country, "The Manager's Guide to ISO 9000" reflects the hands-on experience gained in successfully implementing certified programs. Drawing on his experience with the five-phase certification process, Arnold explains the twenty elements of the ISO 9000 standard, detailing both the intent and the requirements. He shows how ISO 9000 is a unique standard that can be implemented in almost any type of business without modification, one of the few that allows for innovation and progress.
As more and more companies such as Du Pont, General Electric, and Eastman Kodak urge suppliers to adopt the standard, an understanding of the standard's underlying principles becomes increasingly important. Arnold discusses these principles in detail and presents practical strategies for successful implementation, adaptable to a variety of industries -- from chemical manufacturing to banking. A quality evaluation form, a checklist for internal audits, and answers to thirty questions most often asked about certification are also provided as an added resource.
Whether a company's goal is the attainment of ISO 9000 certification, or whether it is the development of an improved quality system for better business practices, thisbook provides the information necessary to facilitate the process. It is required reading for all types of organizations in all varieties of industry seeking higher standards of quality.
Our best deal on used books 3 for $10 and just $3 each additional book. Shop and Save
We match every book you purchase with a book donation. Learn more »
Gift Certificate = Happy Friend + Books donated to families in need. Make Someone Happy »
Come save on used books in the Clearance Aisle. Learn more »
All used inventory that ships from Better World Books may come from separate Better World Books distribution centers.
Sign up now to get news, sales and special promotions!
© Better World Books (BetterWorldBooks.com)