"Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group."

"Concise and easy to follow, this book is recommended for academic and public libraries with management collections and for anyone who is a member of a team that needs improvement." ( Library Journal , April 15, 2002)

"...there is a lot of good sense in this book...certainly offers some useful pointers..." (Supply Management, 28 March 2002)

"...is worth exploring..." ( Progress , Summer 2002)

"...an entertaining quick read filled with information easy to digest..." ( The star online , 12 August 2003) '…gripping…highly recommended.' (Talent Engagement Review, June 2011).