This book was written as a guide to help you determine if clowns have taken control of your circus. If those who are making decisions are not accountable for the results of their decisions; if the principles of your organization are susceptible to short term goals or the slightest criticism; if there exists a general lack of regard and appreciation for the thoughts and opinions of those closest to the actual work of the organization; or if your performance is measured by someone that does not have a clue about what you do; then it is a good chance that clowns have taken control of your circus.
