Foreword | p. ix |
How Alphabet Works | p. xi |
Introduction-Lessons Learned from the Front Row | p. 1 |
"Just go talk to the engineers" | p. 4 |
The Finland plan | p. 8 |
When astonishing isn't | p. 10 |
Speed | p. 12 |
The "smart creative" | p. 16 |
A fun project for the two of us | p. 20 |
Pyramids unbuilt | p. 24 |
Culture-Believe Your Own Slogans | p. 27 |
Keep them crowded | p. 34 |
Work, eat, and live together | p. 37 |
Your parents were wrong-messiness is a virtue | p. 38 |
Don't listen to the HiPPOs | p. 40 |
The rule of seven | p. 42 |
Every tub (not) on its own bottom | p. 44 |
Do all reorgs in a day | p. 45 |
The Bezos two-pizza rule | p. 46 |
Organize the company around the people whose impact is the highest | p. 47 |
Exile knaves but right for divas | p. 48 |
Overworked in a good way | p. 51 |
Establish a culture of Yes | p. 53 |
Fun, not Fun | p. 54 |
You must wear something | p. 61 |
Ah'cha'rye | p. 63 |
Don't be evil | p. 64 |
Strategy-Your Plan Is Wrong | p. 67 |
Bet on technical insights, not market research | p. 69 |
A period of combinatorial innovation | p. 74 |
Don't look for faster horses | p. 77 |
Optimize for growth | p. 78 |
Coase and the nature of the firm | p. 81 |
Specialize | p. 83 |
Default to open, not closed | p. 85 |
Default to open, except when… | p. 88 |
Don't follow competition | p. 90 |
Eric's Notes for a Strategy Meeting | p. 92 |
Talent-Hiring Is the Most Important Thing You Do | p. 95 |
The herd effect | p. 99 |
Passionate people don't use the word | p. 100 |
Hire learning animals | p. 102 |
The LAX test | p. 105 |
Insight that can't be taught | p. 107 |
Expand the aperture | p. 108 |
Everyone knows someone great | p. 112 |
Interviewing is the most important skill | p. 113 |
Schedule interviews for thirty minutes | p. 118 |
Have an opinion | p. 119 |
Friends don't let friends hire (or promote) friends | p. 121 |
Urgency of the role isn't sufficiently important to compromise quality in hiring | p. 125 |
Disproportionate rewards | p. 125 |
Trade the M&Ms, keep the raisins | p. 127 |
If you love them, let them go (but only after taking these steps) | p. 129 |
Firing sucks | p. 131 |
Google's Hiring Dos and Don'ts | p. 132 |
Career-Choose the F-16 | p. 133 |
Treat your career like you are surfing | |
Always listen for those who get technology | |
Plan your career | |
Statistics is the new plastics | |
Read | |
Know your elevator pitch | |
Go abroad | |
Combine passion with contribution | |
Decisions-The True Meaning of Consensus | p. 143 |
Decide with data | p. 151 |
Beware the bobblehead yes | p. 153 |
Know when to ring the bell | p. 156 |
Make fewer decisions | p. 158 |
Meet every day | p. 160 |
"You're both right" | p. 162 |
Every meeting needs an owner | p. 163 |
Horseback law | p. 165 |
Spend 80 percent of your time on 80 percent of your revenue | p. 168 |
Have a succession plan | p. 168 |
The World's Best Athletes Need Coaches, and You Don't? | p. 170 |
Communications-Be a Damn Good Router | p. 173 |
Default to open | p. 175 |
Know the details | p. 178 |
It must be safe to tell the truth | p. 180 |
Start the conversation | p. 182 |
Repetition doesn't spoil the prayer | p. 184 |
How was London? | p. 187 |
Review yourself | p. 189 |
Email wisdom | p. 189 |
Have a playbook | p. 192 |
Relationships, not hierarchy | p. 198 |
Innovation-Create the Primordial Ooze | p. 201 |
What is innovation? | p. 205 |
Understand your context | p. 207 |
The CEO needs to be the CIO | p. 208 |
Focus on the user… | p. 212 |
Think big | p. 216 |
Set (almost) unattainable goals | p. 220 |
70/20/10 | p. 222 |
20 percent rime | p. 225 |
Jonathan's Favorite 20 Percent Project | p. 230 |
Ideas come from anywhere | p. 231 |
Ship and iterate | p. 233 |
Fail well | p. 237 |
It's not about money | p. 240 |
Conclusion-Imagine the Unimaginable | p. 243 |
From Downton Abbey to Diapers.com | p. 244 |
Who succeeds and who fails in a world of platforms? | p. 245 |
The emergence of the social web (and a start-up called Facebook) | p. 247 |
Ask the hardest questions | p. 249 |
The role of government | p. 254 |
Big problems are information problems | p. 255 |
The future's so bright… | p. 258 |
The next smart creative | p. 260 |
Acknowledgments | p. 263 |
Glossary | p. 271 |
Index | p. 275 |
A Note About the Authors | p. 285 |
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