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READING ON THE GO AT UNION STATION LENDING LIBRARY
In the spring of 2015, The Union Station Redevelopment Corporation launched a […]
G. Douglas Mayo
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And now managers have just the tool they need. "The Coaching Skills Inventory (CSI)" is an easy-to-take, easy-to-score 360-degree instrument that shows managers where improvement is needed. Managers will take no more than a few minutes to fill out the assessment, and tabulating the results takes just a minute. But the results are invaluable.
Plus, to get an even more complete picture of coaching skills, you should distribute several copies of the "CSI: Other" to the manager's coworkers and direct reports. The "CSI: Other" is an easy-to-use instrument that enables you to combine self and anonymous observer assessments and harness the power of 360-degree feedback. Managers will know not only how they rate themselves, but also how others perceive them. The action plan provided at the And of the "CSI: Self" will show managers how to use what they've learned to improve their abilities. Thousands of managers have already enhanced their performance with these assessment tools--and you and your managers will too
Managers will know how they rate in five key areas:
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