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This book focuses on daily continuous improvement, or Kaizen, for healthcare professionals and organizations. It shares some mechanics for facilitating Kaizen, but more importantly covers the management mindsets and philosophies required to make Kaizen work effectively in a department or as an organization-wide program. All of the examples are real healthcare examples shared by Franciscan Alliance Health System and other leading organizations, with many color pictures and illustrations of Kaizens. This book will be helpful to healthcare organizations that have embraced weeklong improvement events, but now want to move beyond just doing events into a more complete Lean management system.
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