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This policy describes the types of information that Qumpus, Inc. d/b/a Better World Books, LLC ("Better World Books", "we" or "us") may collect from you or that you may provide when you visit www.betterworldbooks.com, betterworldbooks.co.uk and any other website owned or operated by us or our subsidiaries (each a "Site," and collectively, our "Sites"), and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect on or through our Sites and from electronic messages between you and our Sites. This policy does not apply to information collected by us offline or through any other means, including through any other website operated by Better World Books or any third party.
Please read this policy carefully to understand our policies and practices regarding your information. By accessing or using our Sites, you agree to this policy. If you do not agree with our policies and practices, your choice is not to use our Sites.
1. Types of Information We Collect About You
We also collect information that is about you but individually does not identify you, such as information about your internet connection, the equipment you use to access our Sites and usage details, including without limitation, the following:
2. How We Collect Your Information
We may collect information from you in several different areas on the Sites and for certain purposes, including but not limited to those described below:
3. How We Use Your Information
We use your information to fulfill orders placed on the Sites, to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our Sites's content and layout. We believe these uses allow us to improve our Sites and provide better service to our users.
We occasionally may use your email address, and in rare situations, mailing address or phone number, to contact you regarding administrative or billing matters.
We may also use your information to resolve disputes.
4. Disclosure of Your Information
Protecting the privacy and security of your personal information is important to us, and therefore, we do not sell or rent your personal information to third parties. Better World Books may share your personal information with the following:
5. Email from Better World Books
It is possible for you to use much of our Sites without giving us any personal information. When you register with us or give us personal information, you will have an opportunity to limit promotional e-mail communications from Better World Books. You can request at any time that Better World Books not send future e-mails to you by unsubscribing from the communication through links contained therein (typically in the footer of the e-mail). If you require further assistance, you may contact us at help@BetterWorldBooks.com. Please note that such requests do not include e-mail of a purely administrative nature (i.e., you cannot opt out of receiving order confirmations, shipping confirmations, or arrival confirmations). They do, however, include opting out of special offers and newsletters.
6. Communications with Others
The Sites may allow you to contribute to one or more blogs or communicate by means of online functions; provided, that you supply your name and email address. Better World Books is not responsible for the privacy or security of any information, personal or otherwise, that you may choose to communicate or exchange using the functionality of the Sites.
Each item of information or any materials you contribute for such purposes are your "Public Content." Public Content must be content and information that you have a right to disclose and transfer and must not violate any other person’s privacy or intellectual property rights.
7. Children’s Online Privacy Protection Act (COPPA)
Our Sites is not intended for children under 13 years of age. No one under age 13 may provide any information through our Sites. If you are under 13, do not use or provide any information on our Sites or on or through any of its features. We do not knowingly collect personal information from children under 13; however, if we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. Please contact us if you believe we might have personal information about a child under age 13.
8. Limitation of Liability
By providing us with any personal information you expressly and unconditionally release and hold harmless Better World Books and its shareholders, subsidiaries, affiliates, directors, officers, trustees, governors, employees, volunteers and agents (collectively, the "Releasees") from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information, to the extent permitted by law. In addition, while Better World Books makes efforts to ensure the proper and appropriate use of data provided by Better World Books to third-party companies, promotional partners or vendors, the Releasees are not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by such third parties.
10. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. When a Site’s registration/order form asks users to enter financial information (such as credit card number), that information is encrypted during transmission through the Internet using Secure Socket Layer (SSL) software. You should see the lock icon on the bottom of your web browser (such as Microsoft Internet Explorer, Mozilla FireFox, Google Chrome, etc.) become locked, as opposed to unlocked or open when you are just surfing.
11. Correcting and Updating Your Personal Information
You may request access to, correction or destruction of any personal information that you have provided to us to the extent that any such request would not violate any law or legal requirement or cause the information to be incorrect. This can be done by making changes to your profile or by submitting a ticket to us.
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