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The security of your personal information is of the utmost importance to us. In order to fulfill orders, we share your address and the items you have purchased with our third party sellers. We do not sell your information to anyone and hold our partners to the same standard.
1. Types of information that may be collected
The personally identifiable information we collect is used to facilitate delivery of products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personally identifiable information. Specific details may include, but are not limited to the following and may be subject to change:
2. How the information is collected
We may collect information from you in several different areas on the web site located at the u.r.l., www.BetterWorldBooks.com (the “Site”), including but not limited to those described below:
3. How we use the information that we collect
We internally use personally identifiable information about our customers to fulfill orders placed on the Site, to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our Site's content and layout. We believe these uses allow us to improve our Site and provide better service to our customers.
We occasionally may use a customer's email address and, in rare situations mailing address or phone number, to contact a customer regarding administrative or billing matters.
We also may use information in the file we maintain about a customer to resolve disputes.
4. With whom the information that we collect may be shared
Protecting the privacy and security of your personal information is a priority at Better World Books, and we do not sell or rent your personal information to third parties.
Better World Books shares your personal information with:
5. The choices that I have about Better World Books collecting, using, and sharing my information
It is possible for you to use much of our site without giving us any personally identifiable information. When you do register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information -- to limit e-mail communications from Better World Books. You can request at any time that Better World Books not send future e-mail to you by unsubscribing from the communication through links contained therein (typically in the footer of the e-mail). If you require further assistance, you may contact us at help@BetterWorldBooks.com. Please note that such requests do not include e-mail of a purely administrative nature (i.e., you cannot opt out of receiving order confirmations, shipping confirmations, or arrival confirmations). They do, however, include opting out of special offers and newsletters.
6. The security precautions that are in place to protect against the loss, misuse, or alteration of your information
7. Chat Rooms, Forums, and Message Boards
The Site may make chat rooms, forums and message boards available to its users. You are not required to provide any personally identifiable information when using these areas but you may choose to do so. If you post personally identifiable information online, it will be publicly available and you may receive unsolicited messages from other parties. Better World Books cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personally identifiable information in these areas.
8. Links to other Websites Boards
9. A special note for parents concerning privacy
We do not encourage children to participate in providing us with any personally identifiable information. We ask that children (12 years of age and under) do not submit any personally identifiable information to us.
We support the guidelines and regulatory requirements provided in the Children's Online Privacy Protection Act (COPPA): http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html
10. Limitation of Liability
By providing us with any personally identifiable information you expressly and unconditionally release and hold harmless Qumpus, Inc., d.b.a. Better World Books and its shareholders, subsidiaries, affiliates, directors, officers, trustees, governors, employees, volunteers and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personally identifiable information. In addition, while Better World Books makes efforts to ensure the proper and appropriate use of data provided by Better World Books to third-party companies, promotional partners or vendors, the Releasees are not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personally identifiable information by such third parties.
11. Limitation of Liability
12. Correcting and updating personally identifiable information
If your personally identifiable information changes (such as your zip code), or if you no longer desire to access our Site, we will endeavor to provide a way to correct or update the personally identifiable information you have provided to us. This can be done by making changes to your profile, by using an option out message in an email, or by submitting a ticket to us.
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