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As always, Kreitner focuses on four overarching themes: change, skill development, diversity, and ethics. This integrated, skills-based approach helps students to prepare for real-world contingencies. "Hands-On Exercises" (for individuals and teams) at the end of every chapter encourage students to develop increased self-awareness and build their managerial skills through a variety of assignments.Chapter-opening vignettes provide a practical context for the material by featuring interesting stories about real organizations, managers, and entrepreneurs. These profiles cover a range of organizations, including Harley-Davidson, NBC, India's Wipro Ltd., and Ameritrade and E-Trade.Three types of features appear throughout the text: "World of Management," "Diversity in Action," and "Best Practices.""Internet Exercises" prompt students to learn more about relevant managerial topics and problems online. "Managers in Action Case Studies" raise thoughtful questions about management practices in the real world. "Ethical Hot Seat" exercises test students' ethical reasoning skills.
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