REFLECTING ON THE 2015 CILIP CONFERENCE
Written by Martin Mullin, Head of UK Acquisitions. CILIP is the Chartered […]
Hello, I'm an eBook!
ATTENTION: This item is an eBook. It can be read on iOS, Android, MAC and PC's with a supported eReader. It is not a physical book. eBooks are available via download immediately after you've checked out.
Shipped from other seller
Kings Ridge Media
One Stop Text Books Store
That's what therapist and communications expert Sharon Ellison concluded after thirty years of studying how people interact. For centuries, verbal communication has been based on a "war model", with the same rules we use in physical combat -- gain power over others and defend ourselves at all costs. We create needless conflict, and find ourselves drawn into power struggles even when we try to avoid them.
Don't Be So Defensive describes the defensive model that unwittingly squelches effective communication. Then it "takes the war out of our words" by offering an alternative system, powerful non-defensive communication, that disarms our instincts for reacting defensively and helps us become more confident and competent. The model Ellison reveals in her book shows readers how to use basic communication tools nondefensively and then offers easy-to-follow techniques for practicing them. Her examples cover a wide variety of situations in intimate relationships, parent-child relationships, and professional relationships.
The '80s and '90s brought ns dozens of books on "new" methods of communicating, but they do not fully depart from the basic war model because most hinge on mutual cooperation and revert to defensive interactions if someone does not cooperate. The detailed system within Ellison's book offers the freedom to communicate effectively without being dependent on the other person's cooperation. Equally important, this is truly a process that can be adapted to individual personalities -- not a script that must be followed to the letter.
The communication approach Ellison reveals in her book is a proven-effective model she has beenteaching for years. Don't Be So Defensive gives us the tools needed to replace the war model with a communication model that's both peaceful and powerful.
Our best deal on used books 3 for $10 and just $3 each additional book. Shop and Save
A great last-minute present. Exactly what they want to read. Order Gift Certificates »
We match every book you purchase with a book donation. Learn more »
Sign up now to get news, sales and special promotions!
© Better World Books (BetterWorldBooks.com)