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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
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The Starbucks Experience

5 Principles for Turning Ordinary Into Extraordinary (Hardcover)♥ Add to Wishlist

by Joseph Michelli , Michelli Joseph

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USED: $24.95 $4.48 (Save 82.0%)

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About the Book

WAKE UP AND SMELL THE SUCCESS

You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.

"The Starbucks Experience" contains a robust blend of home-brewed ingenuity and people-driven philosophies ... more

     

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      CONDITION SELLER PRICE SHIPPING PURCHASE
      Used Good (1 Copy): Shows some signs of wear, and may have some markings on the inside. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy!
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      None(1 Copy): Acceptable NO DUST JACKET. No Dust Jacket Intact & readable. PLEASE NOTE~ we rated this book USED~ACCEPTABLE due to likely defects such as highlighting, writing/markings, folds, creases, ETC. We ship from Dallas within 1 day & we LOVE our customers! Satisfaction guaranteed.
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      Used Good(1 Copy): Good [ No Hassle 30 Day Returns ] Publisher: McGraw-Hill Pub Date: 9/14/2006 Binding: Hardcover Pages: 208.
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      Used Very Good(1 Copy): Very Good 0071477845 NICE COVER. CLEAN PAGES. SATISF GNTD + SHIPS W/IN 24 HRS. Ships in a padded envelope.307A.
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      About the Book

      WAKE UP AND SMELL THE SUCCESS

      You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.

      "The Starbucks Experience" contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to "Fortune" magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved

      Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today.

      For anyone who wants to learn from the best-and be the best-"The Starbucks Experience" is a rich, heady brew of unforgettable user-friendly ideas.


      Product Details

      • Media: Hardcover Book, 208 pages
      • Language: English
      • Publisher: McGraw-Hill (Sep. 30th, 2006)
      • ISBN-10: 0071477845
      • ISBN-13: 9780071477840
      • Dimensions: 5.58 x 8.52 x 0.84 inches
      • Shipping Weight: 0.84 lbs
      • Categories: General Corporate Business History

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      USED: $24.95 $4.48 (Save 82.0%)

      Condition: Used Good

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      NEW: $24.95 $20.97 (Save 16.0%)

      May ship separately

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