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Building & Managing a World Class It Help Desk
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Building & Managing a World Class It Help Desk

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by Bob Wooten

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USED: $19.64

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About the Book

Get full details on how to set up an efficient help desk using this comprehensive resource. Real-world examples and step-by-step instructions for doing everything from choosing a staff to implementing the latest technologies make this book truly a blueprint for help desk success.

     

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      Used Acceptable(1 Copy): Acceptable Discoloration, Tanning or Foxing on cover and pages. Pages crinkled w/water damage. Used-Acceptable. Reading Copy. May have damage to cover, notes, underlining, highlighting, but all text legible. May have tears ro DJ or missing DJ. "Our Business is Changing Lives."
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      New: New. Trade paperback (US). Glued binding. 583 p. Contains: Illustrations.
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      New: BRAND NEW FROM THE SAINT BOOKSTORE.
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      About the Book

      Get full details on how to set up an efficient help desk using this comprehensive resource. Real-world examples and step-by-step instructions for doing everything from choosing a staff to implementing the latest technologies make this book truly a blueprint for help desk success.

      Product Details

      • Media: Paperback Book, 583 pages
      • Language: English
      • Publisher: McGraw-Hill/Osborne Media (Apr. 30th, 2001)
      • ISBN-10: 007213237X
      • ISBN-13: 9780072132373
      • Dimensions: 7.56 x 9.20 x 1.26 inches
      • Shipping Weight: 2.25 lbs
      • Categories: Entrepreneurship Management Information Systems

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      USED: $19.64

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