THE ROAD TO A FOREVER HOME
Kim Strong, Better World Books’ Senior Logistics Specialist, volunteers using her Volunteer […]
Jan Van Bon
Hello, I'm an eBook!
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Central Kentucky Book Supply
First Stop Books
Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the 'lifecycle' approach? What are the key service management processes and functions?
Secondly the ITIL pocket guide can be used as part of the training material to certify for the ITIL Foundation exam. The guide contents cover all of the specifications of APMG's ITIL Foundation Certificate syllabus
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