About the Book

New ITIL V3 Real-life use, insights and applications for all ITIL V3 processes * 100% re-researched edition includes 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps and 29 other diagrams * 150 hours of work poured into 132 pages of real life data for this Guide. Known as the "ITIL V3 Encyclopedia," The Guide brings you exclusive data for all ITIL V3's 19 processes, plus implementation advice, supporting info and related processes help into one handy Guide for you. Use the 51 MindMaps and 19 tables of ITIL data to: * Compare your ITIL approach to your competitors' and best practice * (Re)design your ITIL processes and activities to improve results -- based on The new extensive MindMaps * Get more insight in the processes activities * Convince your boss (or client) to OK your implementation ideas and budget * Discover if the new ITIL processes and activities or other advanced tactics are worth applying for your organization * Find out how relations between processes differ by process (lots of data.)

Product Details

Media: Paperback Book, 132 pages

Language: English

Publisher: Emereo Pty Ltd

Edition: Unknown

ISBN-10: 0980438802

Publication Date: Nov. 30th, 2007

ISBN-13: 9780980438802

Dimensions: 8.27 x 11.69 x 0.28 inches

Shipping Weight: 0.74 lbs

• Categories: Information Management Management Information Systems