2017 READING CHALLENGE
This year is coming to a close, which means it’s time to […]
Hello, I'm an eBook!
ATTENTION: This item is an eBook. It can be read on iOS, Android, MAC and PC's with a supported eReader. It is not a physical book. eBooks are available via download immediately after you've checked out.
May ship separately
Converts one physical book into a digital version.
eDelivery converts your used book order into a digital version readable on most devices.
Ships directly from Better World Books
Ships separately from Better World Books suppliers
Second City Books
Big Hearted Books
Once Upon A Time Books
Goodwill Industries of S.W.FL.
Big River Books
Clean Earth Books
Valleys Books & More
Goodwill of North Florida
Wonder Book - Member ABAA/ILAB
Open Books Ltd
"People Skills" is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
"People Skills" will show you
* How to get your needs met using simple assertion techniques
* How body language often speaks louder than words
* How to use silence as a valuable communication tool
* How to de-escalate family disputes, lovers' quarrels, and other heated arguments
Both thought-provoking and practical, "People Skills" is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Our best deal on used books 3 for $10 and just $3 each additional book. Shop and Save
Our gift certificates are quick, easy and sure to suit everyone, perfectly. Order Gift Certificates »
We match every book you purchase with a book donation. Learn more »
Sign up now to get news, sales and special promotions!
© Better World Books (BetterWorldBooks.com)